Privacy Policy

1. Privacy policy overview

Your privacy is important to us. It is Surveyesp' policy to respect your privacy regarding any information we may collect from you across our website, https://surveyesp.com, and other sites we own and operate.

Last Update: May 6, 2024

2. Policy

Your privacy is important to us.

It is Surveyesp policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, and other sites we own and operate.

In the event our site contains links to third-party sites and services, please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Our privacy policy aims to bring you all the necessary transparency for a positive and confident experience with our services. Additional information may be provided to you as necessary when you sign up for a particular product or service.

Our privacy policy complies with global research industry Codes and Standards, as well as all pertinent laws governing privacy.

3. Information Do We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices while accessing our products and services.

We only collect and use your personal information lawfully, fairly, and in a transparent manner. We systematically respect the principle of minimization, which implies collecting and processing only what is strictly necessary to achieve our legitimate objective. We do not aim any of our products or services directly at children under the national child age consent, and we do not knowingly collect personal information about children under the national child age consent.

We process personal data that we need in order to carry out our business. We only process personal information in a way that is compatible with the purposes for which we collected it or subsequently authorized by the data subject. We take reasonable steps to ensure that personal data is reliable for its intended use, accurate, complete, and current.

The information notice that is sent to you before any collection or processing details the applicable legal basis, which depends on the services you use and how you use them. This means we only collect and use your information on the following grounds:

In order to respect your choice when we request consent from you:

“Personal information” only includes information relating to natural persons who can be identified or who are identifiable, directly from the information in question. Or who can be indirectly identified from that information in combination with other information. For example, name, contact details, location, consumer options/preferences, video/audio recordings… We may ask your consent for processing such information — for example, when you register an account or when you contact us via email, social media, or any similar technologies — which may include your name, your email, your phone/mobile number… When you contact us, you shall consent to your name and email address being used so we can respond to your inquiry.

Participation in all market research projects is voluntary and based on consent. Respondents may opt out of any market research project, at any time.

Personal information may also include “Sensitive information” or “Special categories of data” which is a subset of personal information that is given a higher level of protection. The types of sensitive information that we may collect about you include:

Racial or ethnic origin.

Political opinions.

Religious or Philosophical beliefs.

Sexual orientation.

Sexual practices or sex life.

Medical or Health conditions.

Trade union membership.

We will obtain your affirmative express consent (opt-in) if such information is to be (i) disclosed to a third party or (ii) used for a purpose other than those for which it was originally collected or subsequently authorized by the individuals through the exercise of your opt-in choice. We will also treat as sensitive any personal information received from a third party where the third party identifies and treats it as sensitive.

In addition, we ensure that strengthened security measures are applied to these data, in order to avoid any breach of confidentiality, integrity, and availability.

A “Cookie” is a small piece of data that our website stores on your computer and accesses each time you visit. We use cookies to collect information about you and your activity across our site to understand how you use our site and to enable you to access and use our website. At all times, you may decline cookies from our site.

You may withdraw your consent at any time using the facilities we provide; however, this will not affect any use of your information that has already taken place.

While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further inquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

In order to allow the performance of a contract or transaction at your request:

For example, if you purchase a product, service, or subscription from us, we may need to use your personal and payment information in order to process and deliver your order.

In order to follow our legitimate interests:

Where we assess whether it is necessary for our legitimate interests, such as for us to provide, operate, improve, and communicate our services, we consider our legitimate interests to include:

research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests,
business development, including operating and improving our website, associated applications, and associated social media platforms,
security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use.

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit. The data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even at the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

“Transaction data” refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data, and other metrics, as well as other types of information, created or generated, as users interact with our services.

We consider “User-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication, processing, or usage on our platform. All usergenerated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be property of the client after posting (and subsequent review or vetting process). User-generated content cannot be used for purposes beyond market research (i.e., advertisements and customer testimonials) without express written permission. Once published, it may be accessible to third parties not covered under this privacy policy.

In order to comply with the law:

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further inquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

4. With Whom We Share The Collected Personal Information

We employ third party companies and individuals ('Service Providers') to facilitate and make our website accessible to our visitors. We share and disclose your personal information with these tools. They use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, Australian Clearing Pty Ltd is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

Qualification Data From Survey Providers:

Qualification data from surveys and market research providers (not limited to those listed in our website's Surveys tab) may be shared to those who will use it to facilitate qualification and taking of surveys.

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They may track your online behavior over time and across different internet websites or online services. We share or disclose your personal information with the following third-party service providers:

Analytics

We use a 3rd party analytical software to gather statistical information about our website visitors. The services we use include: Google Analytics

5. What are your rights as the owner of personal information

You have the following data protection rights:

The right to access to your data

The right to update or correct your data

The right to object to the use of your data

The right to restrict the use of your data

The right to transfer your data to another data controller

The right to non-discrimination related to the exercising of your rights under the GDPR and CCPA

The right to obtain information about the personal data we have collected from you and sold or disclosed to other subjects, if you are a California resident

The right to opt-out from sales of your personal information to third parties

In addition, if you are a California resident, you have the right to request from us to disclose to you the following:

The categories of personal information we have collected about you

The categories of sources from which the personal information is collected

The business or commercial purpose for collecting or selling your personal information

The categories of third parties with whom we share personal information

The specific pieces of personal information we have collected about you

How can you exercise your rights as the owner of personal information:

You may submit your requests to exercise your right under the GDPR and CCPA by:
Contact Form: Contact Us

Website: surveyesp.com

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority

6. Do not track signals

We do not track your online behavior over time and across different internet websites or online services. However, some of the third-party services we use may do so. If you want to prevent them from tracking you, you can do so right from your browser.

7. Location and transfer of your personal information

We use third party service providers including Google Analytics, Stripe, AirTM, Skrill, Payeer, TransferWise, Neteller, Binance, All such service providers are contractually bound to keep your personal information secure and confidential and to use it only for the above purposes, consistent with this Privacy Policy. You understand and accept that data protection legislation applicable to such service providers may not be as protective as in your country of residence. By accepting this Privacy Policy, you consent to such use of your personal information by these third party service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal

8. Security of your personal information

We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access. We use technical safeguards measures including Encryption

Backups

Finally, our sub-contractors are contractually bound to keep your personal information secure and confidential, consistent with this Privacy Policy, and are kept up-to-date on our security and privacy practices.

The security of your personal information also depends on your protection of your user account. Please use a unique and strong password, and keep your login credentials secret. Also, be sure to log out after having used our services from a shared computer.

9. Links to third-party Websites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Protecting your child’s privacy

Our Service does not address anyone under the age of 16 ('Children'). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to this privacy policy

From time to time we may update this Privacy Policy. If we do, we will update the “last updated” sections at the top of the Privacy Policy. If we make material changes to this policy, we may notify you on our website, by a blog post, by email, or by any method we determine. Your continued use of this website or our service and/or continued provision of information to us will be subject to the terms of the thencurrent Privacy Policy.